Marketing and Sales Manager
Edunation is actively seeking a motivated, high energy individual to support our efforts
for Software marketing & sales. As a senior marketing and sales professional ,
you will be responsible for selling software products and services to Schools & Universities.
The ideal candidate should have experience selling technical consulting services,
a professional who has the demonstrated ability to identify and develop strategic relationships,
personally contact and secure new business accounts/customers, sell business solutions consultatively,
and generate dynamic sales growth.
Marketing and Sales Manager Job Duties
Establishes, develops and maintains business relationships with current customers and prospective customers
to generate new business for the company products/services.
Reach out to customers to understand current challenges and future opportunities.
Work with technical teams to articulate business problems, develop use cases, and document requirements.
Stay informed of industry trends and best practices,
and of technology which enables engaging, cross channel,
and results driven marketing experiences.
Make telephone calls and in-person visits and presentations to existing and prospective customers.
Research sources for developing prospective customers and for information to determine their potential.
Develop clear and effective written proposals/quotations for current and prospective customers.
Help develop advertising, promotions, social media and public relations activities,
and marketing material including marketing brochures and catalogues.
Participates in trade shows and conventions.
Bachelor’s degree, preferably in business, marketing, or a technology field.
At least 2 years direct sales experience with a focus on software products and services.
Demonstrated ability to manage the sales cycle including prospecting,
proposing, closing, and further developing an account.
Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).
Able to work both independently and within a team environment.
Demonstrated ability to communicate the value proposition,
organizational strengths and capabilities of the services offered.
Ability to quickly learn new technology and translate it into solutions that address customer needs.
Ability to travel extensively throughout the Gulf region with occasional travel to the US
Excellent verbal and written communications skills, impactful presentation and speaking skills.
Previous work in the education sector , Schools, universities and educational institutions is considered an important advantage.
Customer Service Representative
Serves customers by providing product and service information; resolving product
and service problems
Customer Service Representative Job Duties
- Attracts potential customers by answering product and service questions.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining
the cause of the problem; selecting and explaining the best solution to solve the
problem; expediting correction or adjustment; following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information